Get in Touch
Frequently Asked Questions
Do you ship internationally?
Yes, we ship worldwide from our facility in Pakistan. We regularly send orders to the USA, UK, and other countries, with full support through customs and delivery.
How long does shipping take?
Delivery time depends on your location, but most international orders arrive within 7–15 business days after dispatch. We’ll share tracking details as soon as your order ships.
Do you offer wholesale or bulk pricing?
Yes, Logistix One is built for wholesale and bulk orders. Pricing improves with order size, so reach out with your quantity needs and we’ll quote accordingly.
What materials are your instruments made from?
All our instruments are made from surgical-grade stainless steel, built to handle repeated use and sterilization without losing quality or precision.
Can I request custom sizes or branding on instruments?
Yes, we accommodate custom requests including specific sizes, engraving, and private labeling for bulk and wholesale buyers. Just let us know your requirements when placing an order.
What happens if my order arrives damaged?
If any item arrives damaged or doesn’t match your order, contact us with photos within a few days of delivery, and we’ll resolve it quickly through a replacement or refund.